“ Having purchased many cars in my life I can tell you that this transaction was seamless. The professionalism from this dealership far surpasses 2 other Jeep dealers I called upon first. I knew what I wanted going in, knew the budget as this vehicle was for my nonprofit organization so there were no questions as to what we wanted. They say the 3rd time is a charm and they were right. Jay and Ricky assisted us with our purchase and they were absolutely fabulous. They respected both our time and budget and we were done in 30 minutes. Thanks guys you are Awesome. ”

“ I was coming off of a dodge lease with the Paramus dealership on Route4 so I initially revisited the that location thinking perhaps I’d get a solid deal. Let me say that despite the fact that I was currently leasing through them, I did not have a great experience with them when obtaining the first lease. If not for a persistent sales manager in 2016 blowing up my phone after I left the dealership, and promising to deliver on the numbers I had set forth, I never would have leased there to begin with. Three years later, and being a current lessee, I decided to give them a chance at redemption. Without going into more detail, I will never waste my time setting foot inside that establishment again. I began searching other local Dodge dealers and came across Englewood Cliffs Dodge. My wife and I took a short drive over and it was a world of difference from the moment we walked through the door. Literally night and day difference. Everyone was polite and courteously, the showroom and facility in general is meticulously kept. Within short time we were paired with a young salesman, Elvis. Let me just say, this kid was awesome! Friendly, polite, knowledgeable and very personable. We provided Elvis with some numbers that we had been quoted for a particular vehicle at a NY dealership and he began checking their inventory for a similarly equipped vehicle. He was able to find only one currently in stock that had an MRSP several thousand dollars more than the vehicle we were considering in NY. In fairness the initial number he gave us was quite good considering the price difference being around $3k. We expressed that we were really trying to stick within the price range we had been quoted on the vehicle in NY. Elvis said that he would speak to his sales manager and see if there were any other incentives that they could apply to bring the price closer and we made an appointment to return the following day so that he could have the actual vehicle on-site to check out because it was near closing time and that vehicle was at their storage lot. He then asked if we had time to test drive one of the vehicles that he had there that would provide the same driving experience albeit a different overall vehicle package. We had a very relaxed test drive and confirmed with him we would come back to talk numbers the next day. We returned the following day and met with Elvis again, same pleasant and personable demeanor. Elvis had the truck brought up to the front of the dealership as he was finishing up with another customer. He introduced us to his sales manager, Jay, who was equally as pleasant to deal with. Jay advised that the keys were in the truck and encouraged us to go check it out while we waited on Elvis. Beautiful vehicle, hard not to fall in love with it, and we did. Still hung up on the lease payment difference, Elvis met with Jay and returned to give us a number that was within $3 bucks of the NY vehicle. Deal! We were then introduce to Monah, their finance manager, and she too was a pleasure to deal with. Admittedly, I had an unexpected hiccup during the credit check but it became a stressless non-issue and the deal was done without headache or delay. Overall, I have never had a more relaxed and pleasant experience when buying or purchasing a vehicle. What absolutely blows my mind is that the Englewood dealership and Paramus dealership are under the same ownership but are worlds apart in how they conduct business and overall customer service. If you’re in the market for a Dodge, Ram, Jeep or Chrysler... I would seriously urge you to check out Englewood Dodge... ask for Elvis, and you can thank me later!! FYI am a real customer, not affiliated in anyway with this dealer or any other, nor am I benefiting in any way from this review at all. I honestly rarely review businesses at all; but the service here is top notch -and my wife agreed that we should post some positive feedback lol. Thank you Elvis, Jay, and Monah! ”

“ Jay and Co. did a great job getting me into the Jeep I was looking for at a great price. Definitely worth checking in with them first. ”

“ Had a great experience. Jerome was amazing and made the whole process very easy. Monah and Jay were also great!! I highly recommend them and ask for Jerome. ”

“ I highly recommend this dealership! The staff is amazing and the facility is beautiful!! Jay and Piero helped me to find the perfect vehicle for a great price. I will be buying all of my vehicles from this dealership from now on. ”

“ Great customer service, great staff from sales to service. Everyone treated me with respect and integrity. I will highly recommend this dealership to everyone I know looking for a Jeep, Dodge or Chrysler vehicle. Jay and his team is great. You will not be disappointed , I promise... ”

“ I had an amazing experience at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you SO much to Piero! He was patient and really took the time to show me the car I was interested in. He was professional and I felt honest with what they had to offer for the car. I love my new car! Also, thank you to Monah for being patient with us while we signed and going through all of our options. Highly recommend this dealership! ”

“ great or more than great. sales person name is Jerome drackett. sales manager also great. general manager also was great. the whole experience was the best. thank you ”

“ Piero is the best! Would totally recommend! ”

“ Great experience. Overall, they accommodated us, and we all decided on on a great deal :). My hubs and I are loving are new GC - the manager Jay and all staff were super - would recommend! ”

“ This entire operation is outstanding. You can't beat the customer service or the pricing. I'm a customer for life! ”

“ (Translated by Google) If you are thinking 🤔 change your car because this place is wonderful, excellent attention because they are looking for the best way for you to save your money, you can fully comfier and in particular Noahm she closed the deal is an excellent person just like Elvis ask for they and you will leave satisfied and with the best price you can find 👍🏻👏🏻👏🏻👏🏻👍🏻👍🏻👋👋💪🏻💪🏻💪🏻💪🏻 (Original) Si usted está pensando 🤔 cambiar su auto pues este lugar es maravilloso,excelente atención pues están buscando la mejor manera de que usted ahorre su dinero,puede comfier plenamente y en particular Noahm ella cerró el trato es una excelente persona el igual que Elvis pregunte por ellos y usted va a salir satisfecho y con el mejor precio que pueda encontrar 👍🏻👏🏻👏🏻👏🏻👍🏻👍🏻👋👋💪🏻💪🏻💪🏻💪🏻 ”

“ Ask for Joe! Provided me with a great experience. No complaints, I will be back and would recommend Joe and Jay to anyone looking to buy a Jeep! ”

“ Just picked up a 2018 left over Ram 3500 Ask for Jerome , he’s makes it happen , straight up guy. Also Jay closed the deal , over all awesome experience. Thx guys. In addition Nick at the service dept helps you with all your service needs. I’m looking forward to get my 2019 grand Cherokee soon. Hope you see this Jay I need that Jeep ASAP ”

“ A pleasant and highly welcomed new version of the CDJ [Chrysler, Dodge, Jeep] of Route 4 in Paramus [same owners] MINUS the crazy route 4 traffic! I'm lovin' it. If your servicing your CDJ purchase, see Dom, the guy is just spot on. Cheers... ”

“ I am giving 3 stars (neutral) for now and will update my review after this issue is completed based on the outcome. This is my ONLY HOPE that service management will get back to me, since it's 1 week that I am trying to reach them over the phone, sms and email. I purchased my car in Jeep Teterboto and serviced it there for about a year. Seeking for a better service I came to this place in Englewood Cliffs. I had to do some regular maintenance as well as, the handle of the handbrake on my JL Rubicon was extremely loose and was getting looser. I asked them to fix this. After my car was returned to me, I was told that the handbrake should be tighter now but they need to change a bracket to fix it completely, since it's defective. And they were supposed to order the part for it. But After I left I realized that while trying to "tighten the handbrake" they actually broke an interior part that was covering it. (as shown in the images). And they returned the car as if I never was going to realize it. Not, mentioning that the other issues I asked them to fix, were also not taken care of. (creak when shifting gears and while engine stop/start). The most frustrating part is that although I received follow up text messages and emails from Heather, I have never received any response for 3 days already. Today I called, left 2 voicemails to Domenick and talked to Jenn from service. As of now, I am waiting for the response. I will update my review based on further treatment. Hope this gets quickly resolved. ”

“ I went in to purchase a new vehicle. During my visit a salesman Elvis and Sales manager named Jay had helped with looking for the best vehicle for my needs. Both employees made my purchase for a new fully loaded 2020 Jeep Grand Cherokee very easy. I was helped getting into the car at the best price around. I purchased the vehicle and went down to service when Dominick the Service manager helped me. Each department was very accommodating in helping me set up all my service information and went over the vehicle info. I Want to thank everyone for everything and to sales for a great experience. ”

“ The entire dealership experience was wonderful; I wholeheartedly recommend visiting the team at Englewood Cliffs Chrysler Dodge Jeep next time you’re looking for a vehicle. My salesman, Piero, made the car-buying process as enjoyable, fast, and stress-free as possible. I can’t recommend this dealership enough! ”

“ Amazing experience! Truly professional and honest. Joe Kandil got me the best deal ever! I love my new car! Will be back when my lease is up and will always recommend them! ”

“ Very good dealership. They have decent stock and nice staff. Full recommendation. ”