“ Came here to trade in our 2013 Honda , Rafael was more than welcoming and helpful in answering our questions as it was our first time dealing with an auto trade. We are extremely pleased with our purchase as Rafael made the process as smooth as possible from picking out our Jeep to closing the deal. We would recommend anyone to come here for their auto needs. Thank you! ”

“ Nice place, I felt the vehicle was priced a bit high, but still fair. Rickey and Jeremy were great to deal very straight forward and low pressure. Wish we could have come to a deal, but this one just wasn’t in the cards. Will try them again in the future for sure. ”

“ We emailed dealer regarding a vehicle. They answered promptly and followed up as well. ”

“ Good service but (in my opinion) way overpriced and very long waits for minor service even with appointment ”

“ Brought my 2017 Durango in for service and they did a great job! A big thank you to Dominic in the service department for his help. Very professional! ”

“ They do good work ”

“ Excellent calm experience not often found at a new car dealership. For those who dread the thought of shopping for a new vehicle, see Jay. ”

“ Rafael Almirante is an amazing sales man and genuine human that cares about what you would like. He is not pushy or run by greed like other staff members there. Upper management is rude and had the audacity to say we wasted their time!! The ONLY reason we even bought the Jeep from here is because of Rafael. Highly recommend requesting him only he is genuinely kind and willing to help you find what you want and is not pushy. Rafael is the only reason this place is getting 5 stars! As for any upper management I unfortunately had to even interact with I would 100% give them all 0 stars, rude and ill mannered is what they would categorize in! ”

“ I have been a Jeep loyalist for 30+ years and lease a new Grand Cherokee every 3 years. Needless to say, I have had plenty of experience negotiating with various Jeep dealerships. By far the best and easiest experience was with Chrysler Dodge Jeep Ram of Englewood Cliffs, NJ. I first met Jay Murali, the GSM 10 years ago when he was a salesman at another dealership and was immediately impressed with both his knowledge and demeanor. I leased 2 Jeeps through him and he made the process painless and enjoyable. When I found out that he had joined the Englewood Cliffs dealership it became an easy decision to contact him because I knew he would take very good care of me. Jay and his associates- Monah the finance mgr and John Lafalce in sales- were very knowledgeable, straightforward and a pleasure to deal with. This was a one stop shop for me as I knew I would get a great deal and not need to waste my time visiting other dealerships. From start to finish, the whole process took 2-3 phone calls followed up by a visit to the dealership to sign the lease agreement and drive off in my new Grand Cherokee High Altitude. I couldn't be happier with the process. If you are in the market for a Chrysler product, make it a point to visit CDJR of Englewood Cliffs and speak with Jay or John. I guarantee you will not be disappointed. ”

“ Great customer service, I just purchased a Jeep Wrangler had a great experience with this dealership . The salesman Rafael Almirante was very helpful and professional, kind, and caring salesman, he tried he’s best in order to ensure that I can get the best vehicle in my needs. I will definitely recommend this dealership, A great experience ”

“ David and Piero got me a great deal on a Grand Cherokee. Highly recommend! ”

“ Having purchased many cars in my life I can tell you that this transaction was seamless. The professionalism from this dealership far surpasses 2 other Jeep dealers I called upon first. I knew what I wanted going in, knew the budget as this vehicle was for my nonprofit organization so there were no questions as to what we wanted. They say the 3rd time is a charm and they were right. Jay and Ricky assisted us with our purchase and they were absolutely fabulous. They respected both our time and budget and we were done in 30 minutes. Thanks guys you are Awesome. ”

“ I was coming off of a dodge lease with the Paramus dealership on Route4 so I initially revisited the that location thinking perhaps I’d get a solid deal. Let me say that despite the fact that I was currently leasing through them, I did not have a great experience with them when obtaining the first lease. If not for a persistent sales manager in 2016 blowing up my phone after I left the dealership, and promising to deliver on the numbers I had set forth, I never would have leased there to begin with. Three years later, and being a current lessee, I decided to give them a chance at redemption. Without going into more detail, I will never waste my time setting foot inside that establishment again. I began searching other local Dodge dealers and came across Englewood Cliffs Dodge. My wife and I took a short drive over and it was a world of difference from the moment we walked through the door. Literally night and day difference. Everyone was polite and courteously, the showroom and facility in general is meticulously kept. Within short time we were paired with a young salesman, Elvis. Let me just say, this kid was awesome! Friendly, polite, knowledgeable and very personable. We provided Elvis with some numbers that we had been quoted for a particular vehicle at a NY dealership and he began checking their inventory for a similarly equipped vehicle. He was able to find only one currently in stock that had an MRSP several thousand dollars more than the vehicle we were considering in NY. In fairness the initial number he gave us was quite good considering the price difference being around $3k. We expressed that we were really trying to stick within the price range we had been quoted on the vehicle in NY. Elvis said that he would speak to his sales manager and see if there were any other incentives that they could apply to bring the price closer and we made an appointment to return the following day so that he could have the actual vehicle on-site to check out because it was near closing time and that vehicle was at their storage lot. He then asked if we had time to test drive one of the vehicles that he had there that would provide the same driving experience albeit a different overall vehicle package. We had a very relaxed test drive and confirmed with him we would come back to talk numbers the next day. We returned the following day and met with Elvis again, same pleasant and personable demeanor. Elvis had the truck brought up to the front of the dealership as he was finishing up with another customer. He introduced us to his sales manager, Jay, who was equally as pleasant to deal with. Jay advised that the keys were in the truck and encouraged us to go check it out while we waited on Elvis. Beautiful vehicle, hard not to fall in love with it, and we did. Still hung up on the lease payment difference, Elvis met with Jay and returned to give us a number that was within $3 bucks of the NY vehicle. Deal! We were then introduce to Monah, their finance manager, and she too was a pleasure to deal with. Admittedly, I had an unexpected hiccup during the credit check but it became a stressless non-issue and the deal was done without headache or delay. Overall, I have never had a more relaxed and pleasant experience when buying or purchasing a vehicle. What absolutely blows my mind is that the Englewood dealership and Paramus dealership are under the same ownership but are worlds apart in how they conduct business and overall customer service. If you’re in the market for a Dodge, Ram, Jeep or Chrysler... I would seriously urge you to check out Englewood Dodge... ask for Elvis, and you can thank me later!! FYI am a real customer, not affiliated in anyway with this dealer or any other, nor am I benefiting in any way from this review at all. I honestly rarely review businesses at all; but the service here is top notch -and my wife agreed that we should post some positive feedback lol. Thank you Elvis, Jay, and Monah! ”

“ Jay and Co. did a great job getting me into the Jeep I was looking for at a great price. Definitely worth checking in with them first. ”

“ Had a great experience. Jerome was amazing and made the whole process very easy. Monah and Jay were also great!! I highly recommend them and ask for Jerome. ”

“ I highly recommend this dealership! The staff is amazing and the facility is beautiful!! Jay and Piero helped me to find the perfect vehicle for a great price. I will be buying all of my vehicles from this dealership from now on. ”

“ Great customer service, great staff from sales to service. Everyone treated me with respect and integrity. I will highly recommend this dealership to everyone I know looking for a Jeep, Dodge or Chrysler vehicle. Jay and his team is great. You will not be disappointed , I promise... ”

“ I had an amazing experience at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you SO much to Piero! He was patient and really took the time to show me the car I was interested in. He was professional and I felt honest with what they had to offer for the car. I love my new car! Also, thank you to Monah for being patient with us while we signed and going through all of our options. Highly recommend this dealership! ”

“ Piero is the best! Would totally recommend! ”

“ Great experience. Overall, they accommodated us, and we all decided on on a great deal :). My hubs and I are loving are new GC - the manager Jay and all staff were super - would recommend! ”

“ This entire operation is outstanding. You can't beat the customer service or the pricing. I'm a customer for life! ”